Meet the Team

Furkaan Farouk

General Manager

Boasting nearly 15 years in the hospitality industry, Furkaan left Crossroads Lilongwe as deputy GM to open Crossroads Blantyre as General Manager. A man who has 2 families, his wife and kids at home, and his Crossroads family which he takes great pride in. He strives daily to receive that smile of reassurance from guests that lets him know he is doing a good job.

Emma Sukali

Sales & Marketing Manager

Emma has been with Crossroads since 2010 after achieving her degree in administration. A Malawian native, she knows this gorgeous country like the back of her hand. She has worked her way up from administration, through front office manager at Crossroads Lilongwe to her current position. Her daily life revolves around garnering new business for Crossroads.

Boldwin Madinga

Food and Beverage Manager

Brings along 21 years of both local and International experience and expertise to Crossroads Hotel Blantyre. Enjoys service excellency and ensures Customer’s satisfaction at all times.

Daniel Justin Tembo

Front Office Manager

In 2010 Daniel achieved a prestigious degree in Tourism and Management and he has never looked back. He loves that his job allows him to meet a multitude of new people hailing from different cultures throughout the world. On his downtime, he is also the Vice Chairman of his church’s strategy planning committee.

Kishan Lal Lohar

Executive House Keeper

Officially Crossroads Hotel Blantyre’s first hire, Kishan ensures that every guest is comfortable and content with their lodgings. Originally hailing from India, she has very much fallen in love with beautiful Malawi. When not working she loves to put her feet up and get lost in a good book.

Shamina Shaikh

Guest Relations Manager

Shamina refined her craft while living in the UK for 8 years. She understands the needs of her guests better than most having studied psychology. She is the ideal relations manager as she is an expert at dealing with guests from all over the world, always ready with an infectious smile and a quick quip.

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