Meet the Team

Ann Nkhoma Chirwa

General Manager

Armed with a 3 year Diploma in Hospitality and Tourism Management, obtained in 2007, and later a Bachelor of Business Administration, Ann boasts of over 15 years’ experience in the Hospitality Industry. Having previously worked for 3 other big brands in Malawi, she joined Crossroads Lilongwe as an Administration Officer and Sales & Marketing Manager and rose through the ranks to become General Manager for Crossroads Blantyre.

She has also served as Board of Director in the Malawi Tourism Council since 2018.  She gets up every morning fired up and ready for another exciting new day at the office, meeting and learning from various people.

Wenasi Chavula

Sales & Marketing Executive

Wenasi has 4 years in the Sales and Marketing industry after obtaining her Bachelor of Commerce – Marketing degree. She has a passion for marketing and always strives for greatness. One of the youngest members of the vibrant and creative team. She is motivated by customer satisfaction and always seeks the best service for customers. She carries the Crossroads Hotels brand on her shoulders and works diligently towards growing the brand even further.

Daniel Justin Tembo

Front Office Manager

In 2010 Daniel achieved a prestigious degree in Tourism and Management and he has never looked back. He loves that his job allows him to meet a multitude of new people hailing from different cultures throughout the world. On his downtime, he is also the Vice Chairman of his church’s strategy planning committee.

Kishan Lal Lohar

Executive House Keeper

Officially Crossroads Hotel Blantyre’s first hire, Kishan ensures that every guest is comfortable and content with their lodgings. Originally hailing from India, she has very much fallen in love with beautiful Malawi. When not working she loves to put her feet up and get lost in a good book.

Shamina Shaikh

Guest Relations Manager

Shamina refined her craft while living in the UK for 8 years. She understands the needs of her guests better than most having studied psychology. She is the ideal relations manager as she is an expert at dealing with guests from all over the world, always ready with an infectious smile and a quick quip.

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