Meet the Team
Boasting nearly 15 years in the hospitality industry, Furkaan left Crossroads Lilongwe as deputy GM to open Crossroads Blantyre as General Manager. A man who has 2 families, his wife and kids at home, and his Crossroads family which he takes great pride in. He strives daily to receive that smile of reassurance from guests that lets him know he is doing a good job.
Sales & Marketing Manager
Emma has been with Crossroads since 2010 after achieving her degree in administration. A Malawian native, she knows this gorgeous country like the back of her hand. She has worked her way up from administration, through front office manager at Crossroads Lilongwe to her current position. Her daily life revolves around garnering new business for Crossroads.
Food and Beverage Manager
Brings along 21 years of both local and International experience and expertise to Crossroads Hotel Blantyre. Enjoys service excellency and ensures Customer’s satisfaction at all times.
Daniel Justin Tembo
Front Office Manager
In 2010 Daniel achieved a prestigious degree in Tourism and Management and he has never looked back. He loves that his job allows him to meet a multitude of new people hailing from different cultures throughout the world. On his downtime, he is also the Vice Chairman of his church’s strategy planning committee.
Kishan Lal Lohar
Executive House Keeper
Officially Crossroads Hotel Blantyre’s first hire, Kishan ensures that every guest is comfortable and content with their lodgings. Originally hailing from India, she has very much fallen in love with beautiful Malawi. When not working she loves to put her feet up and get lost in a good book.
Guest Relations Manager
Shamina refined her craft while living in the UK for 8 years. She understands the needs of her guests better than most having studied psychology. She is the ideal relations manager as she is an expert at dealing with guests from all over the world, always ready with an infectious smile and a quick quip.